mfg.com issues

comments from former customers of mfg.com
patent application

Author: CNC Mike (mikendinag3@comcast.net)
Subject: MFG Quote NEEDS TO BE STOPPED!!!
Please,please,if you are considering MFG just get that idea right out of your head forever!Take the $6,000 + it will cost you for the membership and buy a machine or piece of equipment that you always wanted. I joined and it is a true thorn in the side of my small job shop business. $430.00 a month with absolutly no return.All of the time wasted quoting. My rate is very good as far as shops are concerned. These people Posting RFQs are MFers. They want the lowest quotes and are not even nice about the whole process. They do not return business because they are always bargain shopping. It is bad for the whole machine shop trade. Cheapening everything in a trade that is in its death throws in U.S.A. There is absolutly no screening of the Buyers either.They join for free and many are not even legal companies. Just losers fishing for quote ranges on thier lousy parts!!

Author: JOHN T (bestbet2000@yahoo.com)
Subject: mfg.com
it's a big rip off. it kills the machining industry by just low balling one against another and in the end nobody wins, except mfg.com. This site kills loyalty and good business practices. DO NOT SUBSCRIBE TO THEM FOR $$$$. .waste of you precious dollars. i'm waiting for my contract with mfg to run out soon.. NOT RENEWING.

Engineering Services in MFG.com

Postby mrpsi7 on Tue Mar 03, 2009 9:58 pm

MFG Category: Engineering Services & Industrial Design
Business: Engineering Consulting (Mechanical Design & Analysis)
Date Joined MFG: August 2008

The following is what I wrote, on October 10, 2008, to the salesperson who got me signed up:
-Since I joined a few months ago, note the following
*RFQs awarded: 165696, 189581, 190635, 187426, 195521: Total award to all Suppliers: $930. Total awarded = qty.5
*RFQs closed not awarded: including retracted because of mis-categorization, people merely "fishing" with no serious intent, closed with no awards, etc... = qty.21
*RFQs quoted and open, sitting idle: = qty.6

Now, here's where things stand: Even if I had been awarded all of the jobs that had been awarded during this time period, it wouldn't cover the cost of MFG.com + the time to prepare the quotes + time to perform the jobs.

Additional Comments:
A) Now it is March 2009, and the trend has continued, except that I am very choosy about whether or not I quote.
B) Buyer Commitment: At least in this category, there are many non-serious buyers. A fee, even a nominal fee like $5.00 should be charged, to at least weed out the non-serious. There is a flood of first-time buyers, who have no commitment to their project and don't realize how much engineering costs.
C) Busy: Yes, MFG makes one very busy, but it is making quotes only, and not actually getting jobs, for various reasons listed above.
D) MFG doesn't properly follow up with RFQs that are sitting for too long.
E) What's with the 1-year locked in or pay-full-amount-if-you-cancel fine print that I only saw after I really searched for it online? It was no where in the documentation sent for subscription. Even rental agreements or telecommunications agreements aren't this disagreeable.
F) Exposure: Currently, the only benefit that I see is that additional traffic to my site that gets generated. It hasn't translated into sales, but at least it is traffic.

Regards,
Mr. PSI